Refund policy

Returns & Refunds

Every Still Harbor piece is printed to order, just for you. Because nothing sits in a warehouse, we can't accept returns or exchanges for a change of mind, including size swaps, so please check the size guide on each product page before ordering.

Damaged or defective items

If your order arrives damaged, misprinted, or defective, we'll make it right. Email us at hello@shopstillharbor.com within 14 days of delivery with your order number and a photo of the issue, and we'll send a replacement or issue a full refund, whichever you prefer. No need to send anything back.

Wrong address or failed delivery

If a shipment comes back to us because of an address error, we'll reach out to arrange reshipment. Please double-check your shipping address at checkout.

Questions

Anything else, write us at hello@shopstillharbor.com and a real person will get back to you within a day or two.